Support Center

How can we help you?

Guides & Tutorials

Learn how to use the platform effectively.

Billing Support

Questions about invoices or refunds.

Safety & Trust

Report issues or safety concerns.

Frequently Asked Questions

Booking is simple! Browse categories, select a professional, and click 'Hire Now'. You can choose a date and time that works for you.
Yes, all payments are processed through secure, encrypted gateways. We hold the payment until the job is marked complete by you.
Every professional undergoes a strict background check, including ID verification and skill assessment, before joining Fixigo.
Yes, you can cancel up to 2 hours before the scheduled time for a full refund. Cancellations made later may incur a small fee.
We have a satisfaction guarantee. If you're not happy, contact our support team within 24 hours, and we will resolve it or process a refund.

Still need help?

Our support team is available 24/7 to assist you with any questions or issues.