Privacy Policy

Last updated: February 4, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, request services, or communicate with customer support. This may include:

  • Name, email, phone number, and physical address.
  • Payment information (processed securely by third-party processors).
  • Professional verifications and identification documents (for Pros).

2. How We Use Your Information

We use the collected data to facilitate service bookings, verify identities, process payments, and improve platform safety. We also use it to communicate updates and promotional offers, which you can opt-out of.

3. Data Sharing

We share necessary details (like name and location) between Customers and Professionals only when a booking is confirmed. We DO NOT sell your personal data to advertisers.

4. Data Security

We employ industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact our Data Protection Officer at privacy@fixigohome.urbanizer.in.